Support

Support for Block Guard

Chose Block Guard and hit a snag? Here is where to look first and who to write to.

Email the team

Setup questions, a call that was handled wrongly, and feedback all go to the Block Guard team by email.

support@blockguard.app

Official product site

Feature documentation, the app privacy policy, and updates are on the official Block Guard site.

Visit blockguard.app

FAQ

Pricing, permissions, whitelists, spoofing, and business-phone questions.

Browse the FAQ

Setup guide

Eight steps from install to a tuned configuration, plus protection levels and quick fixes.

Read the setup guide

Three checks that solve most problems

  • Permissions still granted? Android can revoke them after an update. Reopen the app and confirm setup is complete.
  • Right profile active? A schedule may have switched to a stricter profile. Check which one is running.
  • What does the log say? The reason on the blocked-call entry names the rule, list, mode, or score that handled it. Adjust that one thing.

When you email, include your Android version, the log reason, and what you expected to happen. That gets you a useful answer on the first reply.